This Privacy Policy explains how we collect, use, share, and protect personal information.
Information We Collect
We may collect:
Contact details, such as name, email address, phone number, and shipping or billing address;
Order details, such as products purchased, order value, and order history;
Payment information, which is processed by third-party payment processors. We do not store full payment card details on our servers;
Device and usage information, such as IP address, browser type, pages visited, and cookie data.
How We Use Information
We use personal information to:
Process and fulfill orders;
Communicate about orders, shipping, returns, refunds, and customer service;
Improve our website, products, and services;
Send marketing communications when you have opted in;
Prevent fraud and comply with legal obligations.
Legal Bases for Processing
Where required by law, we process personal information based on one or more of the following legal bases: performance of a contract, legitimate interests, consent, and compliance with legal obligations.
Sharing Information
We may share information with:
Payment processors to complete transactions;
Shipping carriers such as USPS, UPS, or FedEx to deliver orders;
Service providers that help us operate the website, analytics, and communications;
Legal authorities when required by law.
We do not sell your personal information.
Cookies and Similar Technologies
We may use cookies and similar technologies to improve browsing, analyze website traffic, and support marketing. You can manage cookies through your browser settings.
Data Retention
We retain order and transaction records for as long as needed to fulfill the purposes described in this policy and to comply with legal obligations. We retain other personal information only for as long as necessary for the purpose for which it was collected.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission over the Internet is completely secure.
Your Rights
Depending on your location, you may have the right to access, correct, delete, restrict, or object to the processing of your personal information. You may also have the right to data portability or to withdraw consent where consent is the legal basis for processing. To make a request, contact us at info@1stphormlife.shop.
If you are located in the European Economic Area or the United Kingdom, you may also have the right to lodge a complaint with your local data protection authority.
California Privacy Rights
If you are a California resident, you may have the right to know what personal information we collect, request deletion or correction, and opt out of the sale or sharing of personal information. We do not sell your personal information. We will not discriminate against you for exercising your privacy rights.
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date.
Contact
For privacy questions, contact:
1stphormlife
281 Brookdale Rd
Mount Washington, KY 40047
United States
Email: info@1stphormlife.shop
Phone: +1 502-314-8860
Monday – Friday, 9:00 AM – 6:00 PM Eastern Time