We accept returns within 30 calendar days from the date of receipt. You may return an item for any reason. Returns are not limited to items that are defective or damaged.
To qualify for a return, the item must be:
Unused;
In original condition; and
In its original packaging.
Return shipping is free. We do not charge a restocking fee.
To start a return, contact us at info@1stphormlife.shop or +1 502-314-8860. Please provide your order number and the reason for the return. Our team will send you the return instructions.
Returned items should be sent to:
1stphormlife
281 Brookdale Rd
Mount Washington, KY 40047
United States
Once we receive the returned item and inspect it, we process the refund within 1–2 business days. Refunds are issued to the original payment method. After we issue the refund, it may take an additional 7–10 business days for the refund to appear on your payment statement, depending on your bank or payment provider.
If you have questions about a return or refund, contact us at info@1stphormlife.shop or +1 502-314-8860. Our business hours are Monday – Friday, 9:00 AM – 6:00 PM Eastern Time.